Inflation is Causing Americans to Make Trade-Offs, Both Large and Small
by Jennifer White on Jun 27, 2022 12:53:00 PM
For decades, social commentators have been discussing “The Two Americas.” The divide can be represented by conflicting ideologies, race or religion. As wealth disparity has grown over time, the term has also been used to describe the discrepancies between the lives of those with means …
Americans Start to Feel Squeeze of Inflation
by Jennifer White on Jun 27, 2022 12:47:00 PM
The specter of inflation has loomed over every facet of the economic landscape this year, and virtually all Americans are suffering some level of fatigue from the rising cost of goods and services. But for the first time since February 2020, when J.D. Power began tracking the financia …
Canadians’ satisfaction with their banks and credit cards apps declining, study reveals
by J.D. Power Payments on Jun 16, 2022 11:31:00 AM
A series of studies by J.D. Power among bank and credit card mobile app and online users conducted in Canada revealed that a combination of increased financial stress on the part of consumers and lack of personalization in digital channels have driven year-over-year decreases in custo …
Buy-now-pay-later financing can create ‘dangerous illusion’ that purchases are cheaper than they actually are
by J.D. Power Payments on Jun 8, 2022 11:04:00 AM
Buy-now-pay-later, or BNPL, financing options are becoming increasingly popular among consumers, particularly those under 45, according to J.D. Power’s latest Banking and Payments Intelligence Report. And that could spell trouble for their financial well-being. BY ALICIA ADAMCZYK
The Biggest Mistake Advisors Make Seeking Next-Gen Clients
by Tom Rieman on Jun 8, 2022 10:59:00 AM
Much has been made of the great wealth transfer and the opportunity for advisors to manage some of the estimated $70 trillion that will pass from boomers to the next generation over the next 20 years. There has been extensive dialogue on how the next generations differ and what adviso …
38% of vulnerable consumers have used a personal loan: J.D. Power survey
by J.D. Power Lending on Jun 1, 2022 11:22:00 AM
The data analytics company found that consumers are increasingly turning to personal loans.
Americans Start Hunting for Banking Incentives
by Jennifer White on May 19, 2022 1:00:00 PM
Novelist Patrick Rothfuss once wrote, “Time and tide make us mercenaries all,” words that accurately describe the relationship between banks and their customers in the time of a 40-year-high inflation rate.
Banks need to start cashing in on the subscription economy
by J.D. Power Payments on Apr 28, 2022 11:10:00 AM
Customers hate bank fees. But they love subscriptions. Neobanks have figured this out, but traditional banks have been slow to follow.
Fewer Opportunities Require Auto Lender Sales Reps to Exceed Dealer Expectations
by Patrick Roosenberg on Apr 27, 2022 1:50:43 PM
The J.D. Power Canada Dealer Financing Satisfaction Study is the most in-depth, independent survey of automotive dealer personnel and their evaluations of captive and non-captive financing providers. The 2022 edition of the study will release to subscribers on May 5, 2022, and J.D. Po …
5 Signs You Need a New Business Bank
by J.D. Power Banking on Apr 26, 2022 11:17:00 AM
Excessive fees, restrictive limits and insufficient business products can cut into profits and stall business growth.
How do lenders stay top of mind with dealers with less on-site visits?
by Patrick Roosenberg on Apr 21, 2022 3:25:49 PM
The J.D. Power Automotive Finance Team is excited to share some sneak peek insights from the 2022 Canada Dealer Financing Satisfaction Study. Subscribing clients will receive access to the data on May 5, 2022, and J.D. Power will issue a press release with rankings and key findings on …
Digital Payments Make It Easier than Ever for Young Consumers to Make Bad Financial Decisions
by John Cabell on Apr 19, 2022 1:09:00 PM
Comedian Jerry Seinfeld nicely summed up the current state of digital transformation in a recent Netflix comedy special. Noting the subtle evolution of language over time, he observes that people “get on a train, and in a cab, but you take an Uber.” He then concludes: “You take it! Yo …