Financial Services / Wealth Management

Talent Management Trends and a Focus on the Future

Many financial advisory firms are rethinking their talent management strategies, with a focus on serving a more diverse and dynamic set of future clients.

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5 Ways RIAs Can Attract and Retain Young Talent

Many registered investment advisors struggle to bring in young blood. This is especially true amid a tight labor market, in which there are nearly two jobs for every unemployed person.

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The Biggest Mistake Advisors Make Seeking Next-Gen Clients

Much has been made of the great wealth transfer and the opportunity for advisors to manage some of the estimated $70 trillion that will pass from boomers to the next generation over the next 20 years. There has been extensive dialogue on how the next generations differ and what adviso …

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Celebrating 20 Years of the J.D. Power U.S. Full-Service Investor Satisfaction Study

FSI is the longest-running and most in-depth, independent survey of clients whose investments are directed by an advisor. J.D. Power has provided clear, objective intelligence about this group of investors for two decades and the study has undergone a number of redesigns to innovate a …

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Wirehouse Wealth Management Firms Struggle to Keep Advisors Satisfied through Pandemic and Beyond

Despite the massive, industry-wide disruption caused by the COVID-19 pandemic, booming financial markets and significant gains in production have boosted overall financial advisor satisfaction this year. But not all advisors are feeling the warm glow of support from their firm. Accord …

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Financial Advisors and The Effective Use of Social Media Channels

Financial Advisors and The Role of Social Media

Merrill Lynch Wealth Management recently announced that it was revamping its training program for 3,000 trainee brokers, including placing a ban on cold calling and expanding the initiative’s accessibility to attract more diverse talent. Participants will be directed to use internal r …

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Halfway up the Mountain: The Ascent of the Wealth Management Experience

J.D. Power Ascent of the Wealth Management Experience

The Wealth Management industry has made great progress over the last decade. It was not long ago when pitching stocks to strangers over the phone was the norm. Now, a combination of increased expectations on the part of consumers, regulators and the industry itself have propelled weal …

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Digital Reliance For Financial Advisor Client Interactions

J.D. Power Financial Advisor Satisfaction Study

According to the 2020 J.D. Power Financial Advisor Satisfaction Study, the single most critical KPI driving advisor satisfaction and loyalty was “technology offered by my firm has improved.” Advisor reliance on technology to manage all aspects of their practice has been growing for ma …

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Wealth  Weekly Insights: Understanding investor values and specialized needs

According to the recently released J.D. Power 2021 Canada Full-Service Investor Satisfaction Study, Millennials and Gen Z1 investors who strongly believe their investment firm is committed to ESG (environmental, social and corporate governance) investing are twice as likely to increas …

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From the Vault: High Marks for Digitally Oriented Banks as Americans’ Financial Health Shaken During Pandemic

As the country moves into recovery and we prepare to share the results of the inaugural 2021 J.D. Power Financial Health and Advice Study on June 16, 2021, we wanted to share insights around the state of Americans' financial health amid the pandemic published last October.

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Nearly Half of DIY Investors Don’t Completely Understand Their Fees

According to the recently released J.D. Power 2021 U.S. Self-Directed Investor Satisfaction Study, nearly half (46%) of DIY investors don’t completely understand their fees, despite virtually all major firms having eliminated per trade commissions. The lack of transparency around how …

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J.D. Power Polaris April Report: Financial Health Insights

J.D. Power Polaris monthly reports look at today’s banking and card customer through the lens of their financial health. J.D. Power’s inaugural 2021 Financial Health & Advice Program publishes in the U.S. and Canada on June 24, 2021. Subscribers have access to monthly pulse report …

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