Financial Services

Focus on the Fundamentals and Move Beyond Transactional

Dealer satisfaction is up for the industry since 2020, however, the 2021 J.D. Power Dealer Financing Satisfaction study finds that 25% of dealers indicate they are receiving a less than desirable experience. This is particularly important because dealers tend to send more contracts to …

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Competitive Intelligence Drives Competitive Advantage

In a market constricted by supply challenges and increased demand, critical intelligence on the current auto finance market and competitive landscape is more important than ever. Dealer feedback provides a starting point to design and launch initiatives that capture greater-dealer sat …

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