The J.D. Power Canada Dealer Financing Satisfaction Study is the most in-depth,..

The J.D. Power Automotive Finance Team is excited to share some sneak peek..

The J.D. Power Automotive Finance team is excited to share some sneak peek..

2022 marks the 20th consecutive year of the J.D. Power 2022 U.S. Full-Service..

Pre-approvals gain traction and are highly effective as 60% of customers..

Despite huge investments in technology, most mortgage lenders have struggled to..

What influences and shapes the preferences and decisions of customers..

The world has changed in the past two years and future homebuyers have a new..

The J.D. Power Automotive Consumer Financing Satisfaction Study is the most..

I missed posting yesterday, so Happy Belated CX Day!

Dealer satisfaction is up for the industry since 2020, however, the 2021 J.D...

In a market constricted by supply challenges and increased demand, critical..