Key Questions from the 2022 Consumer Finance Satisfaction Study
by Patrick Roosenberg on Oct 26, 2022 1:58:34 PM
Consumer Finance Satisfaction Study is Coming Soon The J.D. Power Automotive Consumer Financing Satisfaction Study is the most comprehensive independent study of borrowers who financed a new or used vehicle through a loan or lease. Findings from the Study will publish within PowerSo …
Online Auto Financing Research Has Increased
by Patrick Roosenberg on Oct 13, 2022 1:36:52 PM
Consumer Finance Satisfaction Study is Coming Soon Findings from the 2022 U.S. Consumer Financing Satisfaction Study will publish within PowerSource on November 3, 2022. J.D. Power is unveiling a glimpse of the data ahead of issuing a national press release with rankings and key fin …
Non-captives set the example for digital channels in 2022 versus captives.
by Patrick Roosenberg on Oct 6, 2022 4:34:47 PM
New Insights Consumer satisfaction with Non-Captive lenders’ websites significantly increases at the same rate that satisfaction with Captive websites decreases (+/-12 points,) effectively closing the 26-point gap from 2021.
Americans’ Financial Condition Continues to Deteriorate as Inflation Persists
by Jennifer White on Sep 1, 2022 9:29:27 AM
As Americans enter the dog days of summer, they’re not just trying to beat the heat. Inflation has been an ever-present obstacle this year for most American banking customers’ financial health, and that trend persisted according to the latest J.D. Power data. Now, even financially hea …
Important Information Regarding PowerSource Access
by J.D. Power Financial Services on Aug 30, 2022 9:11:00 PM
Delivering unbiased, competitive insights is a top priority at J.D. Power. We understand that accessing valuable and timely data is critical to success in today’s rapidly changing marketplace, so we are pleased to announce earlier data releases across J.D. Power's Banking, Payments, W …
Talent Management Trends and a Focus on the Future
by J.D. Power Wealth on Aug 10, 2022 11:38:00 AM
Many financial advisory firms are rethinking their talent management strategies, with a focus on serving a more diverse and dynamic set of future clients.
Consumer Lenders See Unexpected Bonanza as People Battle Inflation
by Jennifer White on Aug 4, 2022 1:31:00 PM
Demand for consumer credit surges as the impact of interest rate increases and inflation hikes people's cost of living. One in three personal loan borrowers say they need the money to supplement lost income, which raises the question of a 'debt hangover' to come.
Personal loans increasingly used by financially vulnerable consumers, J.D. Power report says – here’s why
by J.D. Power Lending on Aug 1, 2022 11:27:00 AM
J.D. Power's report said personal loans serve as a gateway to other financial products
Banks Significantly Outperform Captive Lenders in Dealer Satisfaction for Prime Business
by Patrick Roosenberg on Jul 29, 2022 3:57:03 PM
The J.D. Power Auto Financing team is unveiling one more glimpse of the data before the U.S. Dealer Financing Satisfaction Study publishes on August 4, 2022. Our last sneak peek discussed the importance of using dealer preferred channels of communication. In this final, pre-publish pr …
5 Ways RIAs Can Attract and Retain Young Talent
by J.D. Power Wealth on Jul 25, 2022 11:42:00 AM
Many registered investment advisors struggle to bring in young blood. This is especially true amid a tight labor market, in which there are nearly two jobs for every unemployed person.
Dealer preferred channels of communication are key in this ultra-competitive market.
by Patrick Roosenberg on Jul 18, 2022 9:53:22 AM
The J.D. Power Automotive Finance Practice is releasing a sneak peek of the insights from the study ahead of the press release. Over 3,500 car dealer personnel were surveyed to uncover drivers of greater dealer satisfaction and understand lender actions that drive future intent.
'Buy now, pay later' is controversial — here are some alternatives
by J.D. Power Payments on Jun 28, 2022 2:22:00 PM
Apple's (AAPL) entrance into the "buy now, pay later" (BNPL) space earlier this month shook up a burgeoning industry — one that's encountering massive criticism as the specter of regulation persists.