Financial Services

Key Questions from the 2022 Consumer Finance Satisfaction Study


Consumer Finance Satisfaction Study is Coming Soon

The J.D. Power Automotive Consumer Financing Satisfaction Study is the most comprehensive independent study of borrowers who financed a new or used vehicle through a loan or lease. Findings from the Study will publish within PowerSource on November 3, 2022, ahead of issuing a national press release with rankings and key findings on November 14, 2022.

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Answers You Need to Stay Competitive

This study was created to better understand customer intentions, priorities, influences, and preferences throughout the entire automotive financing process.

Want access to this study?

Subscribing clients will receive early access to the data on November 3, 2022, and J.D. Power will issue a press release with rankings and key findings on November 14, 2022. Purchasing a subscription is quick and simple, contact us to get started.

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J.D. Power, the leader in Automotive Financing Intelligence.