P&C Insights

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Colleen Cairns
The Future of Agency Distribution: Overcoming Headwinds

Agent-based carriers still control a plurality of U.S. personal auto premiums,..

Colleen Cairns
Demand for Digital is Increasing among Small Commercial Customers

Small business owners are increasingly seeking fast and simple digital..

Colleen Cairns
The Era of Consumer‐Centric Insurance

The P&C insurance industry continues to undergo unprecedented change. Customers..

Colleen Cairns
Personalization will be the Next Digital Challenge for Insurers

With more than 75% of P&C customers using digital service providers, such as..

Colleen Cairns
Why Chat is Becoming Table Stakes for Insurers

For today’s consumers, digital channels have become their preferred choice when..

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