Competitive Intelligence Drives Competitive Advantage
by Patrick Roosenberg on Sep 9, 2021 4:45:22 PM
In a market constricted by supply challenges and increased demand, critical intelligence on the current auto finance market and competitive landscape is more important than ever. Dealer feedback provides a starting point to design and launch initiatives that capture greater-dealer sat …
Auto Lenders Need to Adapt to Online Reality
by Patrick Roosenberg on Jun 3, 2021 6:58:12 PM
J.D. Power recently published the J.D. Power 2021 Canada Dealer Financing Satisfaction Study. I sat down with Canadian Auto Dealer to discuss the key findings from the recently.
The Growing Need for Digital Channels in Consumer Financing
by Patrick Roosenberg on Apr 19, 2021 7:55:45 PM
Dealership-based auto finance faced permanent challenges as digital and direct financing options increased during pandemic, J.D. Power found in the the J.D. Power 2020 U.S. Consumer Financing Satisfaction Study.
New Insights Available: Auto Leases and Brand Loyalty
by Patrick Roosenberg on Mar 25, 2021 1:27:27 PM
The J.D. Power End of Lease Satisfaction Study is the product of J.D. Power’s more than 53 years of automotive and financial services expertise. This analysis was created to better understand the shopping and lease-end processes that drive lease and brand retention.
Top Automotive Finance Innovations According to J.D. Power Experts
by J.D. Power Lending on Jan 27, 2021 3:37:08 PM
What are the top automotive finance innovations? Jim Houston, Managing Director of Consumer Lending and Automotive Finance Intelligence at J.D. Power shares his perspectives on innovations and borrower experience in the AutoFi sector.