Financial Advisors & AI - Low Use but High Value
by Michael Foy on Feb 18, 2021 11:45:35 AM
Recently, an article entitled "Less Than a Third of Wealth Managers Scaling AI Across Their Businesses" in ThinkAdvisor cited Accenture research findings that highlight the challenges of AI execution. However, there is also evidence of value already being delivered to advisors. Eighty …
How Online Brokers Can Help Protect Investors From Costly Mistakes
by Michael Foy on Feb 10, 2021 4:58:55 PM
Do-it-yourself online brokerage firms have been laser-focused on delivering convenience, speed and accessibility, but less so on providing the necessary education or guidance to empower investors to make smart — not just fast — trades. That could hurt them.
Can mobile trading apps be too easy to use?
by Michael Foy on Feb 3, 2021 11:36:56 AM
In the 2020 J.D. Power Wealth Management Mobile App Satisfaction Study, Robinhood performed much better than traditional online brokerage rivals on ease of trading, with 75% of Robinhood clients rating trading on their app as “very easy”, top among all firms. Conversely, just 61% of R …
Wealth Platform Outages and Client Loyalty
by Michael Foy on Jan 27, 2021 11:58:26 AM
Platform outages impact client loyalty. In the 2020 J.D. Power U.S. Self-Directed Investor Satisfaction Study, investors who experienced one or more online outages over the prior 12 months were about twice as likely to consider leaving their current provider as those who did not exper …
J.D. Power Wealth Experts and Research in the News
by Michael Foy on Jan 14, 2021 1:41:00 PM
J.D. Power Wealth Management team has a variety of researchers, analysts, experts, and executives available to provide data and commentary on industry trends, syndicated research and more in the Wealth Management sector. The J.D. Power Wealth Management Platform addressing distinct in …
Thought Starters: Findings from J.D. Power's Wealth Research
by Michael Foy on Jan 14, 2021 1:32:10 PM
The J.D. Power Wealth Management Platform addressing distinct investor styles, their channel-level experiences and the advisors who serve them. This platform is powered by the voices of over 21,000 investors and advisors per year, a collection of nearly 20 years of useful feedback and …
From the Vault: Key Insights from J.D. Power Wealth Research
by Michael Foy on Jan 14, 2021 1:17:15 PM
The J.D. Power Wealth Management Platform addressing distinct investor styles, their channel-level experiences and the advisors who serve them. This platform is powered by the voices of over 21,000 investors and advisors per year, a collection of nearly 20 years of useful feedback and …