Mark Miller

Mark Miller

Mark Miller leads the J.D. Power Global Customer Service Advisory and is responsible for thought leadership, solutions development, strategic alliances and client support. He leads customer service, technical support and sales performance improvement and certification initiatives for the company.

Posts by Mark Miller

[Podcast] Remote Employee Engagement

[Podcast] Remote Employee Engagement

On the latest episode of our Work-at-Home Podcast, Josh Gross, founder of Pizzatime, joins J.D. Power’s Michael Vermillion, Mark Miller, Scott Killingsworth, and Tom Bontempo to discuss issues and trends related to work-at-home customer service operations.

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