Why Insurance Headquarters Must Evolve

An industry once dominated by channels is now being driven by consumer preferences. 
Tom Super

An industry once dominated by channels is now being driven by consumer preferences. So, what changed that required insurance carriers to function as consumer brands?

I recently had the opportunity to write an article for Carrier Management that focused on what is driving the industry’s revolutionary shift to place the consumer at the forefront of the delivery model. You can read that article here. What is your organization doing to evolve and response to this trend?

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