Insurers Come Up Short for Independent Agents Despite Critical Role Agents Play in Driving Business, J.D. Power Finds.
The more satisfied independent insurance agents are with a carrier, the more business they will conduct with that carrier. Despite this fact, which is clearly evident in the J.D. Power 2019 U.S. Independent Insurance Agent Satisfaction Study, overall agent satisfaction with the service they receive from insurers is among the lowest of business relationships measured by J.D. Power. Read the full study results press release to learn more >>