Small Commercial Insurance Insight: Limiting the impact of premium increases

How big is the impact of premium increase on price satisfaction?

In the recently published 2022 U.S. Small Commercial Insurance Study, 30% of small business customers indicated they had experienced a premium increase. These increases have an impact on price satisfaction, but just how much? And are there steps insurers can take to greatly limit that impact without removing the increase?
(Hint: there are)

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