The Impact of High-Effort Claims Processes on Customer Satisfaction
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The Impact of High-Effort Claims Processes on Customer Satisfaction

Jul 23, 2025 2:41:26 PM 4 min read
U.S. Gas Customers Less Satisfied—Here’s Why
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U.S. Gas Customers Less Satisfied—Here’s Why

Jul 17, 2025 10:00:56 AM 3 min read
Tackling Rising Electric Bills: Strategies for Utilities
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Tackling Rising Electric Bills: Strategies for Utilities

Jun 16, 2025 10:45:42 AM 3 min read
What Makes an Airport Great: Mega Airports
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What Makes an Airport Great: Mega Airports

Jun 13, 2025 10:01:09 AM 2 min read
Navigating Digital Claims: Generational Preferences and Satisfaction
Navigating Digital Claims: Generational Preferences and Satisfaction

Navigating Digital Claims: Generational Preferences and Satisfaction

Jun 11, 2025 9:40:02 AM 4 min read
Boost Claims Satisfaction by Matching Communication Preferences
Boost Claims Satisfaction by Matching Communication Preferences

Boost Claims Satisfaction by Matching Communication Preferences

May 28, 2025 2:39:11 PM 3 min read
How Freeman Delivers Full Agent Competence in Half the Time
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How Freeman Delivers Full Agent Competence in Half the Time

May 12, 2025 11:32:11 AM 1 min read
Exploring the Future of Mobility as a Service: Part 3
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Exploring the Future of Mobility as a Service: Part 3

May 5, 2025 7:45:00 AM 1 min read
What Makes an Airport Great: Medium Airports
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What Makes an Airport Great: Medium Airports

Apr 28, 2025 11:24:24 AM 4 min read
Exploring the Future of Mobility as a Service: Part 2
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Exploring the Future of Mobility as a Service: Part 2

Apr 28, 2025 7:45:00 AM 1 min read