Winning the Battle for Talent [Podcast]

Talent retention continues to challenge organizations across the globe as resignations and reported disengagement among employees continue. The need to understand your current employee base and focus on improving their experience and retaining your experienced talent is more important than ever.

In response to this challenge, our Customer Service Advisory experts launched a podcast series titled "Winning the Battle for Talent". During this series, our team discusses both challenges and solutions for tackling attrition issues in the call center organization. We invite you to listen in to our playlist to catch up on any episodes you may have missed, and subscribe to be notified when new episodes are available.

And if you're looking for help launching your Talent Retention Program, don't hesitate to connect with our team.