Target customer acquisition and retention are more important than ever as the insurance industry becomes more volatile. What’s the best way to attract and retain your key customers? Listen to them.
On December 7, our Insurance Intelligence team hosted a virtual session during which we explored the "how" and "why" behind listening to insurance customers at different levels and interaction points. We invite you to view the on-demand replay now so you can start building better listening systems in 2023.
Added bonus: remember this infographic*? Our auto claims expert, Mark Garrett, reveals the hidden KPIs during the webinar.
Watch below or here >>
*If you haven't seen the infographic before, make sure you're on our insurance intelligence mailing list >>