Early Insight: Auto Claims Satisfaction So Far...

As we prepare to publish the 2022 U.S. Auto Claims Study in October, we took an early look at the data from waves 2 and 3. The first trend we explored: increased cycle times leading to declines in repair and timing satisfaction.

• How much has customer-reported total cycle time increased?
• What are customers saying is behind these delays?
• What can be done to curb dissatisfaction? 

Download our infographic to find out.

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