Global Business Insights

The State of the Insurance Customer

Written by Robert Lajdziak | Jun 15, 2022 2:51:08 PM

We recently hosted a webinar during which we explored the current state of the insurance customer. How are they reacting to trends impacting the market? How has their behavior changed? What best practices should insurers be incorporating into their operations to improve the customer experience?

If you missed any portion of this presentation, we invite you to listen in as we discuss insights from across the value chain - from shopping to servicing to claims - and take a look at the latest findings from the 2022 U.S. Auto Insurance Study.

 

Join the J.D. Power Insurance Intelligence mailing list for the latest insurance customer data and insights.