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Miller Headshot_cropped</image:caption><image:title>Mark Miller Headshot_cropped</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/GBI%20Blog%20Images/23-JDP-GBI_Blog-Imagery-ChatGPT-042823.jpg</image:loc><image:caption>23-JDP-GBI_Blog-Imagery-ChatGPT-042823</image:caption><image:title>23-JDP-GBI_Blog-Imagery-ChatGPT-042823</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/CSA%20Weighted%20Driver%201920x1080.png</image:loc><image:caption>CSA Weighted Driver 1920x1080</image:caption><image:title>CSA Weighted Driver 1920x1080</image:title></image:image><lastmod>2023-04-28</lastmod></url><url><loc>https://blog.jdpa.com/globalbusinessinsights/the-customer-service-revolution</loc><image:image><image:loc>https://discover.jdpa.com/hubfs/Images%20and%20Design/Icons/GBI_MT_blog_icon.png</image:loc><image:caption>GBI_MT_blog_icon</image:caption><image:title>GBI_MT_blog_icon</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/23-JDP-GBI-Blog-Imagery-CX-Transformation-1920x1080px.jpg</image:loc><image:caption>23-JDP-GBI-Blog-Imagery-CX-Transformation-1920x1080px</image:caption><image:title>23-JDP-GBI-Blog-Imagery-CX-Transformation-1920x1080px</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/Images%20and%20Design/Campaigns/Cross-Industry/23-JDP-GBI-Blog-Imagery-Customer-Service-Future-1920x1080px.jpg</image:loc><image:caption>23-JDP-GBI-Blog-Imagery-Customer-Service-Future-1920x1080px</image:caption><image:title>23-JDP-GBI-Blog-Imagery-Customer-Service-Future-1920x1080px</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/The%20Customer%20Service%20Revolution%201920x1080.png</image:loc><image:caption>The Customer Service Revolution 1920x1080</image:caption><image:title>The Customer Service Revolution 1920x1080</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/Customer%20Service%20Revolution%20Sidebar%20Image.png</image:loc><image:caption>Customer Service Revolution Sidebar Image</image:caption><image:title>Customer Service Revolution Sidebar Image</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/The%20Customer%20Service%20Revolution%203000x2000.png</image:loc><image:caption>The Customer Service Revolution 3000x2000</image:caption><image:title>The Customer Service Revolution 3000x2000</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/Blog%20Post%20Graphics%20-%20080823-1920-1.jpeg</image:loc><image:caption>Blog Post Graphics - 080823-1920-1</image:caption><image:title>Blog Post Graphics - 080823-1920-1</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/2026%20JDP%20Branding/Logos/JDP_Primary.png</image:loc><image:caption>JDP_Primary</image:caption><image:title>JDP_Primary</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/X_logo_teal.svg</image:loc><image:caption>X_logo_teal</image:caption><image:title>X_logo_teal</image:title></image:image><lastmod>2023-09-08</lastmod></url><url><loc>https://blog.jdpa.com/globalbusinessinsights/what-makes-an-airport-great-mega-airports</loc><video:video><video:thumbnail_loc>https://discover.jdpa.com/hubfs/Industry%20Campaigns/Travel/2025%20Airport/What%20makes%20an%20airport%20great-%20DTW.mp4/medium.jpg</video:thumbnail_loc><video:title>What makes an airport great- DTW</video:title><video:description>Join Michael Taylor from J.D. Power as he explores the elements that make Detroit Metropolitan International Airport a standout in the travel experience. With 25 years of research into what passengers appreciate in airports, this episode delves into the airport's efficient design, services, and unique features.

In this video, you will discover:

- **Airport Design Impact**: Learn how the straight terminal layout at Detroit Metro enhances operational efficiency while presenting challenges for passenger navigation. 
- **Improving Passenger Experience**: Understand how wide concourses, moving walkways, and inter-terminal transport alleviate the stress of long walks, ensuring a smoother journey from check-in to boarding.
- **Sense of Place**: Explore the concept of 'sense of place' and how Detroit Metro incorporates local culture and recognizable brands to create a unique atmosphere that resonates with travelers.
- **Food and Beverage Variety**: Gain insight into the importance of offering both well-known national brands and local cuisine, catering to diverse passenger preferences and enhancing overall satisfaction.

Key takeaways from this video include:
- The significance of airport design choices on passenger experience.
- Strategies to enhance comfort and navigation within large terminals.
- The balance between local identity and familiar offerings in airport food and retail.

For anyone interested in travel, airport design, or customer satisfaction, this video is a valuable resource. Discover what truly makes an airport great and how J.D. Power's research informs these insights. Visit our website for more in-depth analysis and findings.</video:description><video:content_loc>https://discover.jdpa.com/hubfs/Industry%20Campaigns/Travel/2025%20Airport/What%20makes%20an%20airport%20great-%20DTW.mp4</video:content_loc><video:duration>240</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://discover.jdpa.com/hubfs/GBI%20Blog%20Post%20Airport%20Travel%201920x1080.png</image:loc><image:caption>GBI Blog Post Airport Travel 1920x1080</image:caption><image:title>GBI Blog Post Airport Travel 1920x1080</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/2026%20JDP%20Branding/Logos/JDP_Primary.png</image:loc><image:caption>JDP_Primary</image:caption><image:title>JDP_Primary</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/Satisfaction%20Soars%20at%20the%20Indianapolis%20Airport.png</image:loc><image:caption>Satisfaction Soars at the Indianapolis Airport</image:caption><image:title>Satisfaction Soars at the Indianapolis Airport</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/X_logo_teal.svg</image:loc><image:caption>X_logo_teal</image:caption><image:title>X_logo_teal</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/24-JDP-GBI-Blog-Imagery-Airport-Satisfaction-1920x1080px.jpg</image:loc><image:caption>24-JDP-GBI-Blog-Imagery-Airport-Satisfaction-1920x1080px</image:caption><image:title>24-JDP-GBI-Blog-Imagery-Airport-Satisfaction-1920x1080px</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/GBI%20Blog%20Post%20Airport%201920x1080.png</image:loc><image:caption>GBI Blog Post Airport 1920x1080</image:caption><image:title>GBI Blog Post Airport 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stay</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/Images%20and%20Design/Campaigns/Travel/JDP-NA-Airport_StudyFactoid-1b.png</image:loc><image:caption>JDP-NA-Airport_StudyFactoid-1b</image:caption><image:title>JDP-NA-Airport_StudyFactoid-1b</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/Images%20and%20Design/Icons/Travel%20and%20Hospitality%20Icons/Trvl.png</image:loc><image:caption>Trvl</image:caption><image:title>Trvl</image:title></image:image><lastmod>2025-03-18</lastmod></url><url><loc>https://blog.jdpa.com/globalbusinessinsights/satisfaction-among-medicare-advantage-members-is-on-the-rise-but-will-that-trend-continue</loc><video:video><video:thumbnail_loc>https://discover.jdpa.com/hubfs/Industry%20Campaigns/Insurance/2022INS_AIS_PriceSatisfaction06032022.mov/medium.jpg</video:thumbnail_loc><video:title>2022INS_AIS_PriceSatisfaction06032022</video:title><video:description>2022INS_AIS_PriceSatisfaction06032022</video:description><video:content_loc>https://discover.jdpa.com/hubfs/Industry%20Campaigns/Insurance/2022INS_AIS_PriceSatisfaction06032022.mov</video:content_loc><video:duration>48</video:duration><video:requires_subscription>no</video:requires_subscription><video:live>no</video:live></video:video><image:image><image:loc>https://discover.jdpa.com/hubfs/GBI%20Blog%20Post%20HPSP_%20AW_%201920X1080%20(1).png</image:loc><image:caption>GBI 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Advantage Members</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/GBI%20Blog%20Images/22-9-medicare-customer-service%20(2).jpg</image:loc><image:caption>22-9-medicare-customer-service (2)</image:caption><image:title>22-9-medicare-customer-service (2)</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/Images%20and%20Design/Icons/GBI_MT_blog_icon.png</image:loc><image:caption>GBI_MT_blog_icon</image:caption><image:title>GBI_MT_blog_icon</image:title></image:image><image:image><image:loc>https://discover.jdpa.com/hubfs/24-JDP-GBI_Blog-HPSP-Post%204-1920x1080px.jpg</image:loc><image:caption>24-JDP-GBI_Blog-HPSP-Post 4-1920x1080px</image:caption><image:title>24-JDP-GBI_Blog-HPSP-Post 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