As the Voice of the Customer (VoC) experts, the J.D. Power Global Business Intelligence team is uniquely positioned to provide strategic guidance, data and intelligence to address your CX and operational challenges.
Our library of VoC benchmark data and intelligence spans dozens of industries and is well known to consumers and brands alike. J.D. Power syndicated benchmarking studies help organizations identify and prioritize performance improvement initiatives that have the greatest impact on customer satisfaction. Ensuring an outstanding customer experience allows providers to protect—and increase—market share.
With 55+ years of experience and deep industry expertise, J.D. Power can offer your company even more through benchmark study extensions.
Benchmark study extensions complement J.D. Power syndicated studies by elevating your customer insights. These enhancements include programs such as J.D. Power Analyst Access, Proprietary Benchmarking, Deep Dive Research, and Cross-Industry NPS Benchmarks. Whether you’re looking to dig even deeper into study data or need a lifeline to fast, easy, and reliable data analysis, our benchmark study extensions can help you achieve your business needs.
Discover what J.D. Power benchmark study extensions can do for you. Contact us today to get started >>